Privacy Policy
Effective Date: 13.11.2023
1. Introduction
This privacy policy outlines how Equipment Management International P/L collects, uses, and protects your personal information when you visit and interact with our website. We are committed to ensuring that your privacy is protected.
2. Overview
We collect your personal information to assist us in serving you effectively. We will only use your personal information in ways that you might reasonably expect in the course of our business, and we will not disclose it without your consent, unless required by law.
Upon request, we will provide you with access to the information we hold about you. We protect your information through internet security measures and internal procedures.
We are dedicated to addressing any complaints regarding the way we handle your personal information in accordance with the Australian Privacy Principles (APPs).
3. Collection of Your Information
3.1. Website Usage Data (In adherence with APP 1)
When you visit our website, we automatically collect certain information for statistical purposes, including:
Your server address
Your top-level domain name (e.g., .com, .gov, .au, .uk, etc.)
The pages you access and documents downloaded
The previous site you visited
The type of browser you are using
We do not attempt to identify you or your browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or government entity may exercise its legal authority to inspect our Internet Service Provider's logs.
3.2. Collection of Information through Forms (In adherence with APP 3)
We only collect personal information necessary to provide our services and engage in our functions and activities. We will collect information through feedback forms on our website and ensure that the collection is fair and lawful.
We will only collect information directly from you and will not collect information about other parties unless you recommend our website and/or products to a known party. In such cases, the other party will be notified immediately, and their information will not be collected by us, only used to direct your message.
Each form you complete will include explanations of why the information is being collected, and if your information is to be given to another party, this will be clearly stated on the form.
4. Use and Disclosure (In adherence with APP 6)
The use and disclosure of your information will be for the primary purpose of collection, as specified in section 3.
We will only record your email address if you send us a message. Your email address will only be used for the purpose for which you provided it, and it will not be added to a mailing list or used for any other purpose without your consent.
Please note that this site does not provide facilities for secure transmission of information over the internet, and there are inherent risks associated with transmitting information online.
5. Quality (In adherence with APP 10)
We will ensure that the personal information we collect, use, or disclose is accurate, complete, and up-to-date. Information will only be used for its intended purpose and will not be reused unless:
You have subscribed to receive material.
You have signed up as a member.
In such cases, facilities will be provided for you to view and update your personal information.
6. Security (In adherence with APP 11)
We maintain a secure environment for the information we collect, using encryption and valid security certificates for forms using our secure servers. Our internal policies prohibit unauthorized access, modification, or disclosure of your information.
Once your information has been used to process our services for you, we permanently de-identify this information, retaining only activity information for accounting and performance measures.
7. Openness (In adherence with APP 5)
We manage your personal information in the following manner:
Information is retrieved from your access to our website.
Information is used to process your request.
Once we have delivered your service, we will destroy your information (if it still exists).
Upon request, we can show you:
What information we have collected (if it still exists).
What we have used this information for.
How the information was collected.
Who else has had access to this information.
If your information is to be used regularly, it will be secured and governed according to this Privacy Policy.
8. Access to Your Information (In adherence with APP 12)
Upon request, we can:
Show you the information we hold about you.
Give you an opportunity to alter this information.
9. Identifiers (In adherence with APP 9)
We do not use Commonwealth Government identifiers (e.g., Medicare Numbers) in any area of our information collection or usage unless we are acting as an agent of a particular Government department. In such cases, all relevant Government privacy policies will apply.
10. Cross-Border Data Transfers (In adherence with APP 8)
We will only transfer your information overseas with your consent. If your information is transferred overseas, it will be treated with the same level of privacy protection as it would receive in Australia.
11. Collection of Sensitive Information (In adherence with APP 3)
If a form requests sensitive information, including details related to:
Racial or ethnic origin
Political opinions
Membership of political associations
Religious beliefs or affiliations
Philosophical beliefs
Membership of professional or trade associations
Membership of a trade union
Sexual preferences or practices
Criminal record or health information about an individual
You should only provide this information if you agree to our collection of such information, in adherence to this Privacy Policy.
12. Complaints
If you have a complaint about the way we have handled your personal information, please contact us.